FAQs Retirement Shirt
Glad to see you in our FAQs for Retirement Shirt! Here, we've summarized answers to popular queries about our Retirement Shirt, services, and guidelines. We designed this section to always provide clear, useful information for a hassle-free shopping experience.
If you still have questions, our customer support team is on hand and prepared to help. Delve into our FAQs for more helpful insights!
🔶 THINGS TO KNOW BEFORE ORDERING:
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Curious about shipping cost?
It's determined by your order's weight, dimensions, and delivery destination. Fees vary between $4.99 to $9.99. We offer free shipping for purchases over $75. -
Our delivery reach?
We ship globally, sending our products to nearly every corner of the world. -
Want deliveries at different addresses?
For that, you'll need to place separate orders. We currently don't ship a single order to multiple addresses. -
Shipping duration?
Prepare for a 1-3 day processing period. Post-processing, it typically takes 4-8 business days for delivery. -
Confused about using a promo code during checkout?
If you have an active code, select your desired products, add to your cart, head to checkout, and input the promo code there. -
Can you use two codes simultaneously?
Unless it's explicitly stated, only one promo code is usable per order. -
Forgot to add a promo code?
Unfortunately, we can't attach discount codes to finalized orders. If you need to amend or cancel your order, contact our customer service. -
Payment methods we accept?
Plenty! This includes credit/debit cards, PayPal, Amex, Apple Pay, Discover, Meta, Google Pay, Master Card, Visa Card, and more.
🔶 ABOUT YOUR ORDER AND SHIPPING:
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Want to track your parcel?
When your item is in transit, we’ll share a tracking number with you. Use it to see where your package is and when it will arrive. -
Curious about refund and replacement timings?
We'll alert you once your return has been received and evaluated. We'll then confirm if the refund has gone through. If so, expect it to appear on your original form of payment within ten business days.
🔶 ORDER AMENDMENTS OR RETURNS:
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Want to alter or stop your order?
We begin processing right away to get it to you fast. Because of this, we can't change some things once processing starts. But reach out to us within six hours if you need any changes, and we'll do our best to help. -
Do you charge for cancelling an order?
No! Provided your order is eligible for cancellation, we won't charge you a penny. -
Need to swap what you purchased?
We currently don't offer exchanges. However, you can let our client care team know about any issues within 30 days of your order arriving. If needed, they'll help arrange a replacement or refund. -
How does a product exchange work?
To swap an item, get in touch with our support staff within 30 days of product receipt. They'll guide you through the steps and get you the replacement you want. -
Unhappy with your product?
We have an easy return process. If you get something that's not as you ordered or isn't up to par, like blurry or faded prints, you can send it back within 30 days and we'll give a refund or exchange. For more clarity, please see our return policy.
🔶 PAYMENT:
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When is my card charged?
It's done right after your order is placed successfully. -
What if my payment fails?
Don't worry, your bank might have details about the declined payment. To resolve, contact them directly. You can also try a different payment method or get in touch with our customer service if needed.
🔶 OTHER:
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What do I do if my purchase seems fishy?
We don't take scams lightly. If you think you've received a suspicious message related to your purchase, contact our customer service immediately. -
Is my information safe?
Absolutely! We use the highest security standards for transactions on our site. Your payment details are encrypted and sent to our card provider for approval and are not stored on our servers. Refer to our Privacy Policy for more. -
Do you offer size and color options?
Yes, we do! Choose from a variety of colors and sizes for our products before you add them to your cart. -
Wanting to order many items at a lower cost?
Of course! We have discounts for large orders on select items. Just brief our customer help desk about your large order. We'll offer a designed quote and list all potential price cuts. -
Need help from our customer service?
You can send them an email at cs@retirementshirt.com or use the website's live chat option. We're committed to answering all questions quickly and lending a hand when you need it.